Q: What are your shipping rates?
A: We offer Free Shipping throughout India on all orders valued above Rs. 500.
Q: Do you offer Cash on Delivery (COD)?
A: No. We work on a secure Prepaid-Only order fulfillment model to minimize shipping delays. [1, 2]
Q: How do I track my package?
A: Visit our dedicated Track Order Page and enter your unique Order ID and billing email to view real-time shipping milestones. [1]
Products & Compatibility
Q: Are your smartwatch straps and glass guards universal?
A: No. Accessories like glass guards, camera protectors, and cases are cut to fit individual phone dimensions. Always check your device name before ordering.
Q: How can I use a promotional discount code?
A: Enter active codes (like SALE35%) directly into the “Coupon Code” field inside your shopping cart before selecting the payment method.
Support & Physical Location
Q: How can I reach customer support quickly?
A: You can call our direct support line at 88375-66216 or email us at support@oberaimobile.com. [1]
Q: Where is your retail outlet located?
A: Our physical shop address is:
Oberai Mobile Accessories, Arna Barna Chowk, Cycle Bazar, Patiala, Punjab, India. [1]